Designed specifically for overseas distributors and fleet operators.
Every order is backed by a support group on WhatsApp: our engineers work through the fault with your team by video call and follow it up until the issue is closed.
Battery-swap products ship with BMS plus 4G telemetry, so fault data can be read remotely.
Distributors receive spare units with their first order (1–2% recommended). Replacement parts ship first; faulty units return by sea in batches.
Video manuals plus technical training for your local service team.
Inverters 2 years · Lithium batteries 5 years · All-in-one systems 3 years — cycle conditions per product are confirmed in your quotation. Within the warranty period, non-human damage is repaired free of charge and faulty parts are replaced free of charge. Fault liability is determined from BMS data; damage caused by misuse, water ingress or operation beyond rated limits is excluded. Any dispute is settled by independent third-party testing.
Sizing, UN38.3, warranty and inverter compatibility are answered on our FAQ page.
